Effective Date: February 25, 2021
SchoolSnap’s mission is to solution of choice for parents who want to be an active participant in their children’s growth. To accomplish this goal, it’s essential that SchoolSnap is a place that families are in complete control over how that information is shared.
Protecting your privacy is fundamental to our mission and business. The following summarize our promises to you.
We never sell your data or student data.
We never advertise in SchoolSnap.
We don’t own the content you add to SchoolSnap.
We are transparent about our practices and will notify you if things change.
We are compliant with COPPA and FERPA.
SCHOOLSNAP AND FERPA
Data collected by SchoolSnap may include personally identifiable information from education records that are subject to the Family Educational Rights and Privacy Act, “FERPA”, (“FERPA Records”). To the extent that Student Data includes FERPA Records, you designate SchoolSnap as a “School Official” (as that term is used in FERPA and its implementing regulations) under the direct control of the school with regard to the use and maintenance of the FERPA Records and SchoolSnap agrees to comply with FERPA.
WHAT INFORMATION DOES SCHOOLSNAP COLLECT?
Account Information: When parents create an account on SchoolSnap we collect your name, email address, password, and profile picture. SchoolSnap may also collect your phone number if you enter it in your Account Settings.
Students cannot create an account by themselves, but must be added to a SchoolSnap parent account by their parents. Where students have been added to SchoolSnap, SchoolSnap collects personally identifiable information about them including their names, email addresses, and profile picture. This information may be entered by student or populated from the student’s account with a third party sign-in service, such as their Google account.
Classroom Content: SchoolSnap also collects content that is added to students’ Google Classroom account. This content may be courses, course works, student submissions, and course announcements. We regularly add types of information that can be uploaded to a Journal, and these are all covered by this Policy. We also collect comments on posts in your classroom which may be text, or if you allow SchoolSnap to access the microphone on your device, voice recordings.
Messages: SchoolSnap collects messages that are sent and received in SchoolSnap by teachers, parents, and students.
Communications: SchoolSnap collects any information you send to us directly, such as email communications.
Information from your Google Account or other Third-Party Sign-in Service: SchoolSnap allows parents and students to sign up for and log into our service using a Google account. When we create a SchoolSnap account using one of these Third-Party Services, we use the name, profile picture, and email address (if available) provided by these services.
Log Data: When you use SchoolSnap, we receive log data such as your IP address, browser type, operating system, device information, and your mobile carrier. In addition, we may receive or collect additional information such as the referring web page, referring search terms, and pages visited. SchoolSnap may use your IP address to determine your approximate location for the purposes of sending you customized marketing and other information about our products.
HOW DOES SCHOOLSNAP USE THIS INFORMATION?
We only use this information to provide our services to you. For example we use this information to:
- Allow you to access and use our service by verifying your identity and storing your Classroom Content and Messages.
- Provide parents with customer support.
- Notify you about activity on and updates to your account or your child’s account (if you’ve indicated in your account settings that you’d like notifications).
- Research, understand, and analyze trends of users to improve and develop new features for our products.
- Promote enhancements to SchoolSnap relevant for teachers, families and schools.
- Investigate, prevent, and detect activities on our service that we believe may violate the law or applicable regulations. We may, at the request of a school, investigate accounts to determine whether they comply with school policies.
You can withdraw consent for the collection of your personal information at any time, and also opt-out of marketing communications from us.
DOES SCHOOLSNAP ALLOW ADVERTISING OR SHARE DATA FOR ADVERTISING?
Absolutely not. Our business model is straightforward: we charge for low monthly fee for our product and services, and have no interest in advertising within SchoolSnap. We never display ads, allow third-party ads, share data for advertising or marketing purposes, or allow data collection by third-party advertisers or data brokers.
IN WHAT LIMITED CIRCUMSTANCES MAY SCHOOLSNAP NEED TO SHARE MY INFORMATION?
We do not sell or share any data you provide with third parties except in the limited circumstances detailed below:
We use a small number of third-party services in order to operate and improve SchoolSnap – for example a data center operator that manages our servers or a notification service that helps us send you messages about your account. These services need access to your personally identifiable information in order to work (i.e. your email address is required to send you email), but are contractually prohibited from using that information for any other purpose other than to provide the SchoolSnap service.
SchoolSnap may disclose your information to a third party to comply with applicable laws or regulations, or a valid legal request – including to meet national security or law enforcement requirements. If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited from doing so by law.
DO YOU COLLECT DATA ABOUT [BLANK]?
We’ve listed all the data we collect in the section above titled What Information Does SchoolSnap Collect. We intentionally limit our data collection to only what we need to provide the SchoolSnap service for you.
However, sometimes we get asked if we collect data about some other topic or area that’s of particular interest to a school. To be clear, we do not collect biometric, behavioral, free or reduced lunch eligibility, health, or financial data.
DO YOU WORK WITH THIRD-PARTY ANALYTICS SERVICES?
SchoolSnap is constantly improving, and we use aggregate data about how SchoolSnap is used — for example what buttons you click on or what pages you visit — to inform those decisions.
To help us analyze this data, we use a small number of third-party services (such as Google Analytics). In no circumstances are any data you have shared with SchoolSnap (such as your Account Information or Journal Content) shared with these services. In addition, these services are contractually obligated only to use data about your usage of SchoolSnap to provide analytics services to us and are prohibited from sharing it or using it for other purposes. If you do not wish to participate in Google Analytics, you may download the Google Analytics opt-out browser add-on.
Cookies are small text files that we transfer to your web browser that allow us to identify your web browser and store information about your account. We use these cookies to keep you logged in to SchoolSnap, customize your SchoolSnap experience, understand how you use SchoolSnap, and promote SchoolSnap to relevant teachers and schools.
You can choose to remove or disable cookies via your browser settings. Please be aware that SchoolSnap will not work properly if you disable or decline cookies.
HOW DOES SCHOOLSNAP HANDLE ABANDONED ACCOUNTS
SchoolSnap will delete an account and all content associated with the account if the account has not been accessed for more than 7 years.
HOW TO DELETE YOUR SCHOOLSNAP ACCOUNT
If you would like to delete your SchoolSnap account or any content submitted to SchoolSnap please send an email to email@example.com. If you request that your account or any content submitted to SchoolSnap be deleted, SchoolSnap may still retain information for up to 60 days to provide customer support and prevent accidental deletion.
In the event of a security breach, we will notify affected account holders within the amount of time required by law so that you can take steps to keep your data safe.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
SchoolSnap’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. Pursuant to the Privacy Shield, SchoolSnap remains liable for the transfer of personal data to third parties acting as our agents unless we can prove we were not a party to the events giving rise to the damages.